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ALIA Information Online 2015 Conference, 2-5 February 2015 Sydney : at the edge

This conference paper discusses a redesigned service model is based on eight foundation service principles. The new service model articulates a future state for us to work towards. We have designed service zones that are aligned to designated library spaces. We have redesigned our service processes to make them simpler for staff and easier for the customer. Our new service model brings together the physical and digital to create an integrated customer experience of the library.

ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.

ALIA responded to the Inquiry into the role of Technical and Further Education system and its operation, with the aim of: (1) encouraging acknowledgement of the important role of Australian TAFE libraries in supporting VET students, and (2) explaining the importance of a VET entry point for library and information professionals.

This brief submission raised the issue of libraries' limited access to ebooks for elending purposes because of publishers' restrictions on sales of ebook titles to libraries. 

National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger

ALIA National Conference provides the platform as a meeting point for all Library and Information professionals, from all sectors and all areas of Australia and the international community. 

This submission from the Australian Library and Information Association (ALIA) and the Australian Law Librarians' Association (ALIA) to the Australian law reform commission inquiry into copyright and the digital ecomony discusses the possible reform of Australia's copyright law to benefit the digital economy.

Australian Library and Information Association is responding to the Early Childhood Learning element of the Productivity Commission Issues Paper, with the aim of: securing explicit acknowledgement of the role of Australian public libraries in early childhood development in the final report to Government (31 October 2014), and encouraging discussion to identify further opportunities for the national network of 1500 public libraries to be used by federal, state and local government to support early childhood learning provision.

The Australian Library and Information Association's submission in response to the Tertiary Education Quality and Standards Agency (TEQSA) Higher Education Standards Panel call for comment.

Australian Library and Information Association's purpose in submitting this paper is to join colleagues from other professional associations in opposing the Australian Government’s proposal to cap self education expenses at $2,000, as planned in the 2013-14 Budget.

This submission recommends: Amendments to the Copyright Act 1968 (Cth), as it applies to government information, in order to promote freedom of access ; nominating a single agency and providing it with the funding and resources to store government information and make it accessible to the public; recognise and develop the role of national, state and public libraries in connecting every Australian with the information generated by government.